About Us

Everyone at Team Results is focused on increasing your team productivity by using modern methods that are measurable and sustainable. Our facilitators have real track records as leaders – not just as facilitators – that will command the respect of your most demanding staff. Our technicians are experts in our proprietary systems, highly trained, and focused on you and your needs. Our support staff guarantee the smooth running of Team Results even when the rest of us are working with clients locally and overseas.

All our people have the following things in common

  • For facilitators, tertiary degrees in relevant disciplines.
  • For facilitators, minimum of 15 years of direct leadership experience in key roles and realities of the “real world”.
  • Serious achievements in their own right, which make them credible to your own people.
  • Extensive experience with Team Results USA; and
  • Real, unforced passion and enthusiasm for what they do.
 

A Few Fun Facts About Us:

  • A CEO who is a former intelligence officer, using his skills.
  • A best-selling book in 7 languages and 14 countries.
  • Staff who are successful leaders, not just trainers.
  • A patented and proprietary Simulation methodology that nobody else has.
  • A school in Haiti that we helped to build and sponsor;
  • A depth of performing talent and a record that few can match.
  • But above all – people leave a program with joy in their hearts.

Meet the ceo

CEO John Kolm is an innovator of 21st-century team productivity programs, a best-selling author, and a former intelligence officer. Originally from Australia, John formed Team Results in 1996 with retired business partner and decorated veteran Peter Ring as the end result of an experiment that began in 1993. Driven by frustration with the team development options then available to business and government, and with encouragement from early clients, they applied their academic training and practical leadership experience to build the unique approach to team productivity improvement that eventually became Team Results. The company grew rapidly, expanded to a wholly US-owned branch in the United States in 2005, and now operates as a very successful business in both hemispheres. In 2004 John and Peter wrote the global bestseller “Crocodile Charlie and the Holy Grail” (Penguin, available here at Amazon.com), consolidating ten years of work with peak clients into a compelling story about team productivity, leadership in business and government, and happiness at work. The book has been re-published in seven languages and fourteen countries, and a sequel is in the works. John is also the author of numerous articles and papers on team dynamics in the modern workplace, some of which can be found in the News Room on this site. John is qualified in Psychology from the University of Melbourne, and in mathematics and statistics from the U.S. National Cryptologic School, where he also taught on the faculty. John.kolm@teamresultsusa.com

Meet The Team

Amanda Biller

Operations Manager Amanda Biller is a senior leader with 20 years of Operations experience and is also a certified Team Results program facilitator. As well, she is a qualified technical director on Team Results programs, making her a useful resource for clients and a person who truly understands client needs.

Amanda is qualified in psychology from St Mary’s college and is a frequent commentator on workplace teamwork and leadership in conference keynotes and in the media.  amanda.biller@teamresultsusa.com

Denise Chase

Facilitator Denise Chase is a thought and practice leader in the field of modern learning. With a doctoral degree in Educational Research and Evaluation, over 18 years developing research - and science-based models of leadership, and some 15 years’ management experience as a top leader at educational institutions for the State of Virginia, Dr Chase brings a balanced and highly credible set of skills to clients.

Dr Chase has a strong belief in the value of knowledge learned from practice and simulation being applied back on the job. She has been with Team Results USA since 2008 and in that time has worked with many hundreds of program participants, blending strong academic credentials with the practical results for which the company is well known.  denise.chase@teamresultsusa.com

Steve Elm

Facilitator Steve Elm‘s specialized experience in London and New York City gives him a distinctive value-add to Team Results clients. With more than 30 year’s facilitation experience, Steve is also a graduate of London’s prestigious Rose Bruford College and a long-standing teacher, producer and leader in the New York performing arts community. Since 2008, his work with Team Results has benefited from his expertise in presentation, communication, performance and humor as a leader and organizer of small and large teams.

Steve believes strongly in rehearsal as a major tool for group strategy-building. When not working with Team Results, he produces plays in New York and teaches at the Wolf Trap Center for the Performing Arts in VA. Steve is also a leader in New York’s Oneida Native American community.  steve.elm@teamresultsusa.com

Amanda Biller

Operations Manager Amanda Biller is a senior leader with 20 years of Operations experience and is also a certified Team Results program facilitator. As well, she is a qualified technical director on Team Results programs, making her a useful resource for clients and a person who truly understands client needs. Amanda is qualified in psychology from St Mary’s college and is a frequent commentator on workplace teamwork and leadership in conference keynotes and in the media.  amanda.biller@teamresultsusa.com

Denise Chase

Facilitator Denise Chase is a thought and practice leader in the field of modern learning. With a doctoral degree in Educational Research and Evaluation, over 18 years developing research - and science-based models of leadership, and some 15 years’ management experience as a top leader at educational institutions for the State of Virginia, Dr Chase brings a balanced and highly credible set of skills to clients.

Dr Chase has a strong belief in the value of knowledge learned from practice and simulation being applied back on the job. She has been with Team Results USA since 2008 and in that time has worked with many hundreds of program participants, blending strong academic credentials with the practical results for which the company is well known.  denise.chase@teamresultsusa.com

Steve Elm

Facilitator Steve Elm‘s specialized experience in London and New York City gives him a distinctive value-add to Team Results clients. With more than 30 year’s facilitation experience, Steve is also a graduate of London’s prestigious Rose Bruford College and a long-standing teacher, producer and leader in the New York performing arts community. Since 2008, his work with Team Results has benefited from his expertise in presentation, communication, performance and humor as a leader and organizer of small and large teams.

Steve believes strongly in rehearsal as a major tool for group strategy-building. When not working with Team Results, he produces plays in New York and teaches at the Wolf Trap Center for the Performing Arts in VA. Steve is also a leader in New York’s Oneida Native American community.  steve.elm@teamresultsusa.com

Terlene Terry-Todd

Facilitator Terlene Terry-Todd (Terry) joined Team Results in 2009, bringing two Master’s degrees (one in educational research, one in performance) and more than 35 years’ experience as a master facilitator to our clients. Terry is an expert in team dynamics and presentation, and is also a multi-awarded achiever with honors from several nationally renowned organizations – including Martin Luther King Educator of the Year in 2008. Terry has also held numerous academic appointments.

Teams benefit from Terry’s combination of high academic qualifications with a zest for life, action, practical achievement and results. As a successful entrepreneur in her own right, Terry also brings high credibility to her belief in the productivity benefit of practical, experience-based team strategy development through tailored simulation.
 terlene.terry-todd@teamresultsusa.com

Mike Ring

Facilitator Mike Ring served with U.S. Special Operations Forces for over two decades, and is expert in leadership training and small team dynamics. He also holds degrees in psychology and management, and is completing a PhD.

Mike has over 20 years’ facilitation and leadership experience, is a world authority on national and organizational culture and conflict resolution, and also owns his own successful business consulting on international affairs.  mike.ring@teamresultsusa.com

Cory Lutz

Technical Director Cory Lutz has been with Team Results since late 2005. Cory studied at the John Hopkins Computer Career Institute, and is the peak source of expertise for more than 8,000 proprietary props, 5000-plus possible tailored program designs, and all the technical and logistic features which create a large part of the hallmark look and feel of each Team Results program. As prop master, he also oversees the set-up and safety for an average of 2900 props – about 700 different types – per retreat.

Along with CEO John Kolm, Cory was instrumental in designing and building the proprietary technology that powers many of these props and provides sophisticated, fun, and vitally useful and relevant team and individual feedback.  cory.lutz@teamresultsusa.com

Andy Tobin

Technician Andy Tobin is an experienced technical and special effects setup specialist for in-person programs, and is also our lead expert for running Virtual programs. He ensures that all of the props and technology, unique to Team Results, are in place and working properly. With a background in commercial aviation and event management, Andy understands the fine detail and high standards needed to make the Team Results experience different and special.  andy.tobin@teamresultsusa.com

Ena Walker

Intern Ena Walker is a member of the elite Southern Management Entrepreneurship program at Montgomery College in Maryland, where she is majoring in business. Ena is focused on a career in marketing and public relations, and works in these fields with Team Results. She is a member of the Phi Theta Kappa Honors Society at Montgomery College and was also both the President and Vice President of the Black Student Union at Good Counsel High School in Olney MD. Ena is a strong believer in well-led work teams as a way to get things done in the world.
 ena.walker@teamresultsusa.com

Erica Lewis

Bookkeeper and Technical Setup Specialist Erica Lewis holds an Associate’s Degree in Accounting, and has worked with Team Results since 2016. Erica is also a qualified Technician for our Simulation setups in Team Results, and when not working on Simulations or the books is a skilled artisan in blacksmithing, welding, leathercrafting, metal crafting and costume tailoring. As well, Erica is an accomplished martial artist. She also has a strong belief in the importance of practice and rehearsal as the best way to master any skill - teamwork and leadership included.  erica.lewis@teamresultsusa.com

Leila Gilbert-Rivera

Public Relations Manager Leila Gilbert-Rivera holds a Master’s degree in Marketing and Supply Chain from the University of Maryland. She joined Team Results in 2018 as a Social Media specialist, and is now responsible for all social media and press relations. If you’re a journalist seeking an interview, a comment on national events or a quote as it affects teamwork and leadership in business or government, Leila is the one to contact. With a lifelong interest in design, copywriting, and business strategy, Leila often says that marketing was a logical choice. She las led digital campaigns resulting in over 20k views and 300+ clicks with over 2% CTR rates, and is Team Results’ lead digital marketing strategist. Leila is also a former track and field athlete who remains very fit and active.  leila.rivera@teamresultsusa.com

Terlene Terry-Todd

Facilitator Terlene Terry-Todd (Terry) joined Team Results in 2009, bringing two Master’s degrees (one in educational research, one in performance) and more than 35 years’ experience as a master facilitator to our clients. Terry is an expert in team dynamics and presentation, and is also a multi-awarded achiever with honors from several nationally renowned organizations – including Martin Luther King Educator of the Year in 2008. Terry has also held numerous academic appointments.

Teams benefit from Terry’s combination of high academic qualifications with a zest for life, action, practical achievement and results. As a successful entrepreneur in her own right, Terry also brings high credibility to her belief in the productivity benefit of practical, experience-based team strategy development through tailored simulation.
 terlene.terry-todd@teamresultsusa.com

Mike Ring

Facilitator Mike Ring served with U.S. Special Operations Forces for over two decades, and is expert in leadership training and small team dynamics. He also holds degrees in psychology and management, and is completing a PhD.

Mike has over 20 years’ facilitation and leadership experience, is a world authority on national and organizational culture and conflict resolution, and also owns his own successful business consulting on international affairs.  mike.ring@teamresultsusa.com

Cory Lutz

Technical Director Cory Lutz has been with Team Results since late 2005. Cory studied at the John Hopkins Computer Career Institute, and is the peak source of expertise for more than 8,000 proprietary props, 5000-plus possible tailored program designs, and all the technical and logistic features which create a large part of the hallmark look and feel of each Team Results program. As prop master, he also oversees the set-up and safety for an average of 2900 props – about 700 different types – per retreat.

Along with CEO John Kolm, Cory was instrumental in designing and building the proprietary technology that powers many of these props and provides sophisticated, fun, and vitally useful and relevant team and individual feedback.  cory.lutz@teamresultsusa.com

Andy Tobin

Technician Andy Tobin is an experienced technical and special effects setup specialist for in-person programs, and is also our lead expert for running Virtual programs. He ensures that all of the props and technology, unique to Team Results, are in place and working properly. With a background in commercial aviation and event management, Andy understands the fine detail and high standards needed to make the Team Results experience different and special.  andy.tobin@teamresultsusa.com

Ena Walker

Intern Ena Walker is a member of the elite Southern Management Entrepreneurship program at Montgomery College in Maryland, where she is majoring in business. Ena is focused on a career in marketing and public relations, and works in these fields with Team Results. She is a member of the Phi Theta Kappa Honors Society at Montgomery College and was also both the President and Vice President of the Black Student Union at Good Counsel High School in Olney MD. Ena is a strong believer in well-led work teams as a way to get things done in the world.
 ena.walker@teamresultsusa.com

Erica Lewis

Bookkeeper and Technical Setup Specialist Erica Lewis holds an Associate’s Degree in Accounting, and has worked with Team Results since 2016. Erica is also a qualified Technician for our Simulation setups in Team Results, and when not working on Simulations or the books is a skilled artisan in blacksmithing, welding, leathercrafting, metal crafting and costume tailoring. As well, Erica is an accomplished martial artist. She also has a strong belief in the importance of practice and rehearsal as the best way to master any skill - teamwork and leadership included.  erica.lewis@teamresultsusa.com

Leila Gilbert-Rivera

Public Relations Manager Leila Gilbert-Rivera holds a Master’s degree in Marketing and Supply Chain from the University of Maryland. She joined Team Results in 2018 as a Social Media specialist, and is now responsible for all social media and press relations. If you’re a journalist seeking an interview, a comment on national events or a quote as it affects teamwork and leadership in business or government, Leila is the one to contact. With a lifelong interest in design, copywriting, and business strategy, Leila often says that marketing was a logical choice. She las led digital campaigns resulting in over 20k views and 300+ clicks with over 2% CTR rates, and is Team Results’ lead digital marketing strategist. Leila is also a former track and field athlete who remains very fit and active.  leila.rivera@teamresultsusa.com

Team Results USA in Haiti

CORPORATE RESPONSIBILITY

We think that the impact an organization makes on society is very important. With every project, we are trying to give back to the community.

Some of our clients

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